Client List
"The Hitec solution is very stable and reliable and has given us the competitive edge. The system is worth its weight in gold and our staff wonder how they ever managed before."
Hitec
Case Studies
Case Studies
To see Hitec’s solutions in action, please select case studies from the four product areas below.
Policy Management
AB Agri
A major player in the tightly regulated agricultural foodstuffs market, AB Agri needed to be absolutely clear how it communicated key policy documents – everything from directives on security of information to procedures for responding to an outbreak of bird flu. The solution? Policy management software from Hitec.
Experian
88% of employees signed up to key policies within two to three weeks of their being published. Check out how Hitec software let Experian transform the effectiveness of its policy communications.
Allianz
Stringent compliance requirements, evolving regulatory pressures, the need to manage costs in a constantly changing environment. Insurance giant Allianz turned to Hitec for comprehensive policy and procedure life-cycle management..
Morgan Cole
With fewer than 30% of staff ever signing and returning key business policies, leading law firm Morgan Cole turned to our software. A few weeks later, 85% of staff were recorded as signed up, with ongoing management costs cut by a ratio of 20:1.
Combat Stress
From procedures for the storage of medication to complaint handling processes, leading UK charity Combat Stress needed clear control of its operational policies. The chosen strategy? Replace paper-based systems with Hitec’s policy software.
Central Office of Information
PolicyMatter is enabling us to demonstrate good governance and, for the first time, it’s giving the management team clear visibility of the levels of policy compliance we’re attaining”. With 100 documents managed by the system, COI transforms its policy communications.
Sport England
Auditing and tracking where we were in terms of policy compliance was just too complex to be sustainable." Sport England implemented our software to give employees clarity of their accountabilities, and policy owners visibility of compliances.
ALD Automotive
In less than a week we had secured agreement to key policies from over 80% of staff. Previously that kind of response would have been unheard of. Société Générale group member ALD Automotive decided it needed to transform its policy communication and auditing.
Document Management
Charles Stanley
One of the longest established stockbrokers in the UK, Charles Stanley faced a relentless increase in the volume of client documents and regulatory pressures, and so turned to Hitec’s Datastore® 32. “If not for DS32 and the Hitec team, providing sight of original documentation and ensuring regulatory compliance would have been impossible.”
Norbert Dentressangle
With 10,000 Proof of Delivery documents requiring manual processing each day, leading European logistics specialist Norbert Dentressangle found itself struggling with rising costs, storage problems and considerable scope for error and lost documents. The solution: implement Hitec’s DataStore® 32 to drive down administrative costs and transform customer service.
Bank of Cyprus
“With the DataStore system, you have instant customer service available at your fingertips, wherever you are.” Centralising labour-intensive back office functions and all the associated documentation looked to be a complex undertaking until the UK office of Bank of Cyprus turned to Hitec’s DataStore®.
Bridgestone
With over 1000 man days a year expended on processing routine paperwork from dealers, leading tyre and rubber manufacturer Bridgestone implemented Hitec’s Datastore ® 32’s scanning and workflow system. The result – immediately transformed efficiencies, increased document throughput, and dramatically reduced instances of misfiling.
Societe Generale
3.5 gigabits of raw reports created daily, 7,500 reports and 40 million pages produced monthly, existing disparate systems struggling to cope with the workload – leading global financial services group Société Générale turned to Hitec’s DataStore® 32 for comprehensive document management.
Performance Management
Wolverhampton City Council
A performance management framework was needed in a short timescale that was accessible to all partnership members, Hitec delivered a solution demonstrating Strategic Performance Management and the ability to communicate progress.
Amber Valley Housing
“It used to be difficult to report consistently across the organization. This approach helps us to put performance at the top of the agenda.” See how Derbyshire-based Amber Valley Housing has used Ten Performance Manager to provide clarity of information to board members, stakeholders and staff.
Bradford Metropolitan District Council
The Social Services department of this major local government organisation decided it needed to develop a service improvement framework to ensure decision making was up-to-date and accurate. Adopting Hitec’s Ten software gave them rapid, controlled improvements in performance management in all areas of their operations.
Solace
Given their role as the Society of Local Authority Chief executives and Senior Managers, SOLACE used Ten software to balance performance and risk management functions, and provide senior managers with a high level view of progress against key corporate objectives.
Risk Management
Great Yarmouth
When developing its risk management strategy, Great Yarmouth Borough Council targeted a consistent approach and having a central repository of risk-related information that was available to all stakeholders. The Solution? Implementation of a comprehensive web-enabled solution based on Ten Webserver.
Coventry City Council
Coventry City Council wins the most effective use of technology award with the implementation of Hitec’s Ten® Risk Manager. A fully flexable solution with a comprehensive reporting function, providing Senior management with an overall corporate view of their risk framework.
Teachers Building Society
“By incorporating the features we wanted in a single system, Ten Risk Manager will help to improve risk controls and respond to changes within the business.” Check out how Teachers Building Society put Ten at the heart of their risk framework and compliance strategy.