"Hitec is proud to have built a great team, established close and long-term relationships with loyal customers and gained deep understanding of our markets. When I think about what makes Hitec different, however, it is far more than that. It is the real interest that is shared by our people, our customers and our partners for finding new solutions both to old business problems and to the new challenges that are constantly thrown at us. It is this which has kept our ideas flowing, our solutions evolving and our horizons expanding. As a result Hitec is moving faster now than ever before. I am personally excited to see what the future will bring."

Jeremy Crame, Chief Executive, Hitec

For more than 20 years Hitec Laboratories has been helping customers in the financial, public and private sectors to address some of their most pressing business and operational challenges.

Hitec develops, customises and delivers solutions that help organisations of all sizes to reduce cost, improve efficiency and protect their reputations. Its solutions span enterprise content, document management, risk management and compliance management. Hitec helps companies enhance their business effectiveness and drive the organisational efficiencies they need in this highly competitive and tough economic environment. As regulatory frameworks and professional standards are tightened the emphasis on good corporate governance increases, excellent document management as well as governance, risk and compliance management are vital. That’s where Hitec solutions excel.

Hitec Solutions

DataStoreDSX, the enterprise content, document management and delivery solution, is at the forefront of the rapidly evolving enterprise content and document management marketplace, while many organisations rely heavily on PolicyHub to help them communicate and manage the key policies and procedures which enable them to comply with increasing regulation. Good risk management goes hand in hand with this, and Ten Risk Manager is relied upon by many organisations as part of their governance, risk and compliance management, often in conjunction with its companion performance management module.

Close customer relationships

Hitec forms close and long-lasting customer relationships which start with building a deep understanding of the client’s business, followed by an implementation process that ensures tight and seamless integration with existing systems. The team employs agile methodologies which help ensure timely, well managed projects which deliver on time and to budget with open customer communication throughout. Rapid time to implementation is followed by demonstrable return on investment. Technical innovation around product development and a commitment to quality continues to benefit customers. Excellent ongoing professional services and technical support teams have sustained many Hitec customer relationships for well over a decade – often supported by the same individuals, since staff are also often of remarkably long standing.

Reputation for excellence

Under the control of its founding management team, Hitec’s commitment to innovation, attracting and retaining superb professional staff and establishing close customer relationships sit at the heart of the Company’s success and continue to support its growing reputation for excellence.

Headquartered in the UK and with a wholly owned US presence, a global network of Hitec Business Partners sells and implements Hitec solutions around the world, with hundreds of installations in over 40 countries.