"In addition to time and cost savings, the implementation of PolicyHub helps send out a positive message too both staff and customers that The Aster Group is taking its governance responsibilities seriously"

Andre Angelinetta, Head of Quality & Risk, Aster Housing Group

There is an inescapable pressure on the Public Sector to reduce costs, improve efficiency and deliver services to a high standard, IT solutions have been identified as a key enabler.

Hitec solutions

Hitec works with many NHS Trusts, Housing Associations & Local Authorities. It provides solutions that span, document, risk, performance and policy management. These can directly help Public Sector organisations to reduce costs, improve efficiencies, mitigate risks and operate in close compliance with regulatory policies and standards. Significantly reducing administrative burden.

Document & Information Overload

The public sector suffers from document and information overload, whether patient records, housing files, purchase invoices or HR records.

DataStoreDSX supports the sector’s need to manage vast amounts of information efficiently, and manage its document retention challenges. Retention of patient, personnel, H&S, complaints, security or project information creates a significant and long-term issue. Managers need a crystal clear view too, as their decision-making is under the spotlight. Good decisions depend on accurate and complete information, and rising demands for transparency and external reporting make document automation highly valuable.

Managing Compliance, Risk & Performance

Public sector challenges vary. Compliance with statutory regulations depend on clear operational policies and procedures being communicated to, and understood by, all areas of the organisation from departments to care teams to individuals.

All public sector organisations need to have a comprehensive view of all operational risks within the organisation enabling them to make informed decisions relating to risk appetite, controls and mitigation.

Performance management and improvement depends on setting out and monitoring progress against clear but sometimes complex performance criteria in order to meet corporate objectives.

PolicyHub from Hitec helps create, communicate and manage policies across very large and complex organisations, ensuring that all individuals receive and acknowledge relevant policy communications, directly supporting compliance.

Closely linked to this is the need for excellent operational risk management. Many public organisations also rely on Ten Risk Manager and Ten Performance Manager to help them identify and monitor organisational risks and performance objectives.

Find out how Hitec has helped other organisations like you

More information:

Solutions Guide
Case Studies
Information Sheets
White Papers